Job Description

We are looking for several engineers to provide world-class support to a global mobile application company. We have openings for engineers with various levels of experience, so this is a great opportunity for growth.

Successful candidates will have excellent English communication skills (reading, writing and speaking), interested in working closely with customers located throughout the world, willing to work off-hours and have the following skills:

Job Requirements

Technical Operation Support Level 2 Engineer:

- Very good in English communication.

- The ideal candidate will be a self-starter, with excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.

- Quality focus, result & goal orientation in a group situation, and commitment to customer delight are a must.

- Knowledge on LAN, WAN, VPN and other network service connections requisites.

- Ability to work on command line interface in a UNIX or Linux environment.

- Understanding of network monitoring tools: Zabbix , PRTG or an equivalent system.

- Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus.

- Database: basic knowledge in Oracle, SQL.

- Working based on Shifts Transfer.

- On call possibility.

- Can work onsite if required.

Technical Operation Support Level 1 Engineer:

- Good command of English skills (speaking, reading, listening and writing) is required.

- Having knowledge of Email, Chatting, phone communication.

- Having knowledge of Excel, Word.

- Working based on Shifts Transfer, night shift (2-3 night shift/week) and day shift.

- Having knowledge of Mobile application is a plus.

Work Place: Da Nang

BENEFITS AND INCENTIVES:

- Opportunity to travel to client sites in the Silicon Valley and other interesting locations

- Competitive salary

- Annual salary review

- 13-month salary

- Project bonus + overtime salary

- Five working days per week

- Social insurance contribution according to high salary

- Excellent Benefits: holiday bonus, birthday gift, team building, health care examination, big annual year-end party every year, sport activities, ...

- Dynamic and comfortable working environment.

Please send resume and cover letter to [url=mailto:careers@evizi.com]careers@evizi.com[/url] explaining why you're a good match for this position. For further information on Evizi: https://evizi.com/